Your privacy is important to us. We will not use your personal information in ways different from what is disclosed in this statement. We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We only use information we collect in the normal operating procedures of a travel company, to market to our clients, and to efficiently fulfill our client requests.

Sharing of Information – We will not sell or rent your personal information without your consent.

When you book or purchase travel from our company, we must collect and share with our travel suppliers personal information about you and your traveling companions. If you are purchasing services on behalf of others, we must collect from you their personal information in order to process the transaction. This is the normal course of business for any travel agency or provider. This information is needed for the accurate processing of reservations and payments, and is often governed by law. The travel providers may contact you as they deem necessary, or as required by law, to obtain additional information about your reservation.

CRUISE and RESORT chooses the companies it works with carefully, and we do our best to diligently protect the privacy of our customers. We are, however, unable to warrant how other companies might use or disclose your information without your permission. The privacy practices of cruise lines, hotels, resorts, tour companies, airlines, car rental companies, insurance companies, website advertisers and other travel providers or other third parties cannot be dictated by CRUISE and RESORT or its parent company Cruise and Resort, Inc. We encourage you to review the privacy practices of any company that gives you concern.

When you request services from our company, you are authorizing us to share your personal information with those companies that we determine are necessary in order to provide you with the service you have requested.

Links To Other Websites

Our websites may contain links to other websites for your convenience, information, and for online bookings. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit them. To the extent any linked websites are not owned or controlled by us, we are not responsible for their content, any use of the websites, or the privacy practices of the websites.

Opting Out

You may unsubscribe to any of our online publications or e-mail lists at any time, either by using the link at the bottom of the e-mail, or by sending an opt-out request to privacypolicy@cruiseandresort.com.

Certain communications do not allow opt-out capability. They include specific reservation and account communications, and may also include site and service announcement updates pertaining to current reservations. We may communicate with customers via phone, fax, e-mail or text as necessary regarding any issues relating to current or past reservations.

Information We Obtain

We may obtain certain personal information in connection with the services we provide. The types of personal information we could obtain include:

  • Contact information, such as name, postal address, e-mail address and telephone number;
  • log-in details;
  • payment information, such as name, billing address and payment card details (including card number, expiration date and security code);
  • booking information;
  • information about travel plans, interests, and preferences;
  • demographic information we acquire from third parties; and
  • other personal information in content you provide to us on our websites, such as in comments to our blog posts and feedback.

You are not required to provide this information, but if you choose not to do so, we may not be able to offer you certain services and features of our website.

In addition, when you visit our websites, we may obtain certain information by automated means, such as through the use of cookies, web server logs and web beacons. The information collected in this manner includes IP addresses, operating systems type, browser type, domain and other system settings. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. The usage of a cookie cannot be linked to any personal information while visiting our websites. Most elements of our websites will operate even if you reject the use of cookies. Server logs may use IP addresses in the normal administration of the site, and for aggregate research data. They are not linked to personally identifiable information. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

How We Use The Consumer Information We Obtain

We may use the consumer information we obtain to:

  • Create and manage your profile and account;
  • offer and provide products and services to you, such as hotel bookings and marketing materials;
  • communicate with you about, and administer your participation in, surveys, events, programs, promotions and other offers;
  • display content on our websites;
  • respond to and communicate with you about your inquiries and requests, and provide information you request;
  • process claims we receive in connection with our products and services;
  • operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; and performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
  • perform data analyses (including market and consumer research, trend analysis, financial analysis, and anonymization of personal information);
  • protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • comply with and enforce applicable legal requirements, relevant industry standards and our policies.

As required by applicable law, we use the personal information we obtain to comply with legal requirements, carry out our contractual obligations and, as permitted by law, pursue our legitimate interests as described above (such as managing our website, performing data analyses, and operating, evaluating and improving our business). We may combine information we obtain about you (such as through our website or from third parties) for the purposes described above. We also may use the information we obtain in other ways for which we provide specific notice at the time of collection or otherwise with your consent.

In addition, we may use information collected online through cookies, web beacons and other automated means for purposes such as (i) customizing our users’ visits to our websites and (ii) managing our business. We also use this information to help diagnose technical and service problems, administer our websites, identify users of our websites, and gather demographic information about our users

We may also use third party web analytics services on the websites, such as those of Google Analytics. The service providers that administer these services may use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use our website. To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.

Online Tracking

On our websites, we may periodically collect information about your online activities to provide you with advertising about products and services tailored to your individual interests. This section of our Privacy Policy provides details and explains how to exercise your choices.

You may see certain ads on other websites based on your visits to our websites if we participate in advertising networks administered by third-party vendors. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests and browsing context. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks use this information to show you advertisements that are tailored to your individual interests, to track your browser across multiple websites, and to build a profile of your web browsing. The information our ad network vendors collect includes information about your visits to websites that participate in the vendors’ advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection may take place both on our websites and on third-party websites that participate in the ad networks.  This process also helps us track the effectiveness of our marketing efforts. Our websites are not designed to respond to “do not track” signals received from browsers.

We may utilize Google Display Advertising (such as Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting) to (1) show you our ads on other websites based on your prior visits to our websites, and (2) better understand our ad impressions and use of ad services. In connection with the Google Analytics Demographics and Interest Reporting service, we may use data from Google’s interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics to understand and improve our marketing campaigns and website content.

Some of our online advertising may take place through Google Display Advertising.  As part of this program, we may use Google Analytics features such as retargeting. In connection with that feature and others offered by ad networks, we and the operators of ad networks, including Google, may use third-party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads across the Internet based on a user’s past visits to our websites.  We also may show you ads from some of our affiliates when you visit our websites. You can opt out of Google Ads by clicking visiting http://www.google.com/settings/ads.

Security

To prevent unauthorized access, maintain data security, and ensure the proper use of information, we have established appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Additional Information

We may disclose information about you (i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement authorities, (iii) for the purpose of or in connection with legal proceedings, or otherwise for the purpose of establishing, exercising or defending our legal rights, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets.

Cruise and Resort, Inc. reserves the right to modify, amend or change these policies at any time and for any reason. If changes are made to the company’s Privacy Policy, they will be posted to this site for your review.

Please feel free to contact us at privacypolicy@cruiseandresort.com if you have any questions regarding our Privacy Policy.